Privacy Policy
SaunaPro CO., LTD. (hereinafter referred to as the “Company”, “we”, “us”, or “our”) respects your right to privacy and is committed to protecting
personal data in accordance with applicable laws, including the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”).
This Privacy Policy explains what personal data we collect, for what purposes, how we use it, and how it is stored and protected.
1. Personal Data We Collect
We may collect the following categories of personal data:
• Full name
• Telephone number
• Email address
• Project location or property address
• Project-related information (type of sauna, dimensions, budget, timeline, etc.)
• Messages submitted via contact forms or messaging platforms
• Technical data (IP address, device type, cookies and analytics data, where applicable)
2. Purposes of Processing
We collect and process personal data strictly for the following purposes:
• Contacting clients
• Preparing quotations and project calculations
• Processing orders and contractual documentation
• Arranging equipment supply and project execution
• Providing consultations and customer support
• Improving service quality
• Internal administration and CRM management
• Compliance with legal, accounting, and tax obligations
We do not sell personal data and do not use personal data for unsolicited marketing without consent.
3. Processing of Minors’ Data
Our services and products are intended for individuals who have reached the age of majority under Thai law (20 years old).
We do not knowingly collect personal data from individuals under 20 years of age without the consent of a parent or legal guardian.
If we become aware that personal data has been submitted by a minor without appropriate consent, such data will be deleted.
Parents or legal guardians who believe that a minor has provided us with personal data are encouraged to contact us for its removal.
4. Disclosure to Third Parties
Personal data may be disclosed to:
• CRM systems and cloud-based service providers for data storage and lead management
• Accounting and legal service providers
• Payment processors and logistics providers
• Contractors involved in project execution
Where cloud-based systems are used, personal data may be stored on secure servers located outside Thailand.
We implement reasonable safeguards to ensure appropriate protection of personal data in such transfers.
5. Data Retention
Personal data will be retained:
• For the duration of contractual performance
• For the period necessary to fulfill warranty obligations
• As required under applicable tax and commercial laws
Upon expiration of the retention period, personal data may be deleted or anonymized.
6. Data Security
We implement reasonable technical and organizational measures to protect personal data against:
• Unauthorized access
• Loss
• Alteration
• Disclosure
Access to personal data is restricted to authorized personnel and service providers who require such access for legitimate business purposes.
7. Data Subject Rights
In accordance with the PDPA, data subjects have the right to:
• Request access to their personal data
• Request correction of inaccurate data
• Request deletion of personal data
• Withdraw consent at any time
• Request restriction of processing
To exercise these rights, please contact us using the details provided below.
8. Cookies and Analytics
Our website may use cookies and analytics tools to improve functionality and user experience. Users may control or disable cookies through their
browser settings.
9. Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:
SaunaPro CO., LTD.
Email: saunapro.th@gmail.com
Registered Address: 180/102, Moo 11, Huai Yai Banglamung, Chonburi, 20150
10. Amendments to This Policy
The Company reserves the right to update or amend this Privacy Policy at any time. The current version will always be published on the website.
personal data in accordance with applicable laws, including the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”).
This Privacy Policy explains what personal data we collect, for what purposes, how we use it, and how it is stored and protected.
1. Personal Data We Collect
We may collect the following categories of personal data:
• Full name
• Telephone number
• Email address
• Project location or property address
• Project-related information (type of sauna, dimensions, budget, timeline, etc.)
• Messages submitted via contact forms or messaging platforms
• Technical data (IP address, device type, cookies and analytics data, where applicable)
2. Purposes of Processing
We collect and process personal data strictly for the following purposes:
• Contacting clients
• Preparing quotations and project calculations
• Processing orders and contractual documentation
• Arranging equipment supply and project execution
• Providing consultations and customer support
• Improving service quality
• Internal administration and CRM management
• Compliance with legal, accounting, and tax obligations
We do not sell personal data and do not use personal data for unsolicited marketing without consent.
3. Processing of Minors’ Data
Our services and products are intended for individuals who have reached the age of majority under Thai law (20 years old).
We do not knowingly collect personal data from individuals under 20 years of age without the consent of a parent or legal guardian.
If we become aware that personal data has been submitted by a minor without appropriate consent, such data will be deleted.
Parents or legal guardians who believe that a minor has provided us with personal data are encouraged to contact us for its removal.
4. Disclosure to Third Parties
Personal data may be disclosed to:
• CRM systems and cloud-based service providers for data storage and lead management
• Accounting and legal service providers
• Payment processors and logistics providers
• Contractors involved in project execution
Where cloud-based systems are used, personal data may be stored on secure servers located outside Thailand.
We implement reasonable safeguards to ensure appropriate protection of personal data in such transfers.
5. Data Retention
Personal data will be retained:
• For the duration of contractual performance
• For the period necessary to fulfill warranty obligations
• As required under applicable tax and commercial laws
Upon expiration of the retention period, personal data may be deleted or anonymized.
6. Data Security
We implement reasonable technical and organizational measures to protect personal data against:
• Unauthorized access
• Loss
• Alteration
• Disclosure
Access to personal data is restricted to authorized personnel and service providers who require such access for legitimate business purposes.
7. Data Subject Rights
In accordance with the PDPA, data subjects have the right to:
• Request access to their personal data
• Request correction of inaccurate data
• Request deletion of personal data
• Withdraw consent at any time
• Request restriction of processing
To exercise these rights, please contact us using the details provided below.
8. Cookies and Analytics
Our website may use cookies and analytics tools to improve functionality and user experience. Users may control or disable cookies through their
browser settings.
9. Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:
SaunaPro CO., LTD.
Email: saunapro.th@gmail.com
Registered Address: 180/102, Moo 11, Huai Yai Banglamung, Chonburi, 20150
10. Amendments to This Policy
The Company reserves the right to update or amend this Privacy Policy at any time. The current version will always be published on the website.
